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Many people within the community are in need of community care. They are excluded in some way from participating in social and community life. These people are socially isolated, lonely and discriminated against. To this group belongs; mental health and HIV sufferers, disabled and elderly people.
Befriending provides companionship for isolated people, the chance to develop a new relationship and to participate in social activities. This is true to those community members who have lived in institutions.
Volunteers befrienders are recruited within the community. They meet clients usually once a week for a minimum of one hour. All volunteers are subject to CRB checks. The activities include; sitting and talking, going shopping, cinema or watch sport of interest of the client. Time to time, Welwitschia does receive referal from social services, hospitals requesting volunteers to befriend someone in need.
Fore more information Please contact Ms. Adelina Job on 02088081255 |
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Welwitschia Welfare Centre is able to arrange volunteer placement for all members of the community irrespective of their race, religion, nationality,sexual orientation or HIV status. It can also offer volunteer placements for individuals from other backgrounds. It has volunteers from Slovakia, Colombia, Ecuador and Angola. Most of our volunteers are women and young people.
Volunteers are welcome from all communities.
All you can do is;
- Register your interest with WWC in the role you are interested in.
- View volunteering Vacancies and Apply.
Volunteers are not only at the heart of our work but also the stepping stone. Without them, we would not be able to provide support and services to ever growing demand of its services.
You can volunteers on the following areas; Accountancy, IT, Administration work, interpreting and translation services.
For More information please contact; 02088081255 or at
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Welwitschia Welfare Centre helps clients to get to know about their employment rights in the UK. They are given information on regarding holiday entitlements, pensions, sick leave, maternity leave and unfair dismissal.
It also helps clients on jobsearch, , interview techniques and tips and referral to employment solicitors. It organises workshops and seminars on employment where United union representative is invited to give talk. Very soon It will be liaising with Jobcentre Plus. |
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This service is designed to strengthen the relationship between parents and children. It also provides advice, information and referral to appropriate agencies. This services are linguistically and culturally tailored to the community we serve.
WWC liaises with social services and schools. Many parents in the community are always seeking our advice on how best to cope with family issues. Occasionally it organises workshops on family issues where guest speakers from other agencies are invited.
For more information please contact Mr. Jose Lourenco on 02088081255 |
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Debt/Money & Consumer Issues |
- Help with Fuel debts
- Water Debts
- Negotiate With Creditors on your behalf
- Help With Budget
- Help With Other Consumers Issues that You might have
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- Advice on all aspects of education legislation in the United Kingdom
- Appeal against school expulsion
- Help in choosing an educational institution of your preference
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- We defend citizens who are about to be expelled from their residences
- How to get a Council permanent housing - Homelessness issues
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- Income support
- Job-seekers allowance
- Child benefit
- Child tax Credit
- Working Tax Credit
- Employment Support Allowance
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We help with the procedures to:
- obtaining permanent residence in the United Kingdom (ILR)
- obtaining British nationality through naturalisation
- registering children born in United Kingdom as British
- obtaining certificate of Residence for European Community citizens
- obtaining the British passport
- further representation to the Home Office-Lodge fresh Claim to the Home office
Therefore any information the community wants regarding the Home Office regarding immigrants, please contact our office. We are always up to date with Home Office regulations and any change regarding Immigration laws. |
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Contacter votre famille (FRENCH) |
 CONTACTER VOTRE FAMILLE | | | 
Comment le Service International des Messages et des Recherches de la Croix-Rouge peut contribuer au rétablissement des liens familiaux. | La Croix-Rouge peut vous aider: | Transmission des nouvelles familiales Lorsque les moyens de communications habituels ne fonctionnent pas, un Message Croix-Rouge vous permet de garder le contact avec vos proches.  Veuillez noter que ni argent ni colis ne peuvent être acheminés | Preuve de détention Le CICR pourra vous prêter son assistance pour obtenir la confirmation d'un statut de détenu ou de prisonnier de guerre. | Lorsqu'un Message Croix-Rouge ne peut pas être transmis, et si la situation dans le pays concerné le permet, des recherches supplémentaires pourraient être effectuées pour localiser le membre de votre famille. | Vous n'êtes pas en mesure d'entrer en contact avec votre famille? Lorsque des familles sont séparées á cause de situations de conflits armes, de bouleversements politiques ou de catastrophes naturelles, la Croix-Rouge britannique tente de rétablir le contact entre les familles. | Ce dont nous aurons besoin pour être en mesure de vous aider : 
Données personnelles - Vos nom, prénom(s) et adresse - Votre lien de parenté avec la personne que vous
recherchez - la raison de la perte de contact | Données sur la personne recherchée 
- Nom et prénom(s) - Date et lien de naissance - Nationalité - Dernière adresse connue - Date et circonstances des dernières nouvelles | Le Service International des Messages et des Recherches : - est gratuit et confidentiel - passe par l'intermédiaire neutre du Comité International de le Croix-Rouge (CICR) et des Sociétés de la Croix-Rouge et du Croissant-Rouge du monde entier 
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Pour en savoir plus sur la façon dont la Croix_Rouge britannique peut vous aider, veuillez contacter: LONDON BRANCH 0207 730 6179 ou telephoner en composant le 0207 235 5454
email:
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ou site web www.redcross.org.uk |
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We will continue to provide free, impartial advice and information to Angolan nationals in Greater London and elsewhere in the UK to the highest standard.
Our advice will always be independent of the policies of any funders.
We will actively continue to develop our outreach work services to meet the needs the most vulnerable members of our community.
We will always involve our users/clients and community interests in management of the service.
We will continue to develop our commitment to training of our volunteers to achieve the highest possible standard of advice.
The Welwitschia Legal Advice Centre aims to provide advice and information service that meet the needs of African Portuguese Speaking nationals, people of African descent and any member of public who needs its services. We operate in Greater London but mainly in North East London. In the next two years, our aim is to expand our services in other parts of Greater London through outreach work especially in the areas where most Portuguese Speakers reside. It is envisage that with this expansion the centre will be able to serve over 1000 clients a year. We also aim to employ a coordinator to take charge of a much-needed coordination not only of the project but also for the centre as a whole.
Also in the next two years we would like to employ a second adviser preferably an
Housing adviser. In future we would like to move from our current location as yet again it has become too small for our activities. This will enable us to deliver more services to our clients and help in the development and expansion of our activities.
We also wish to maintain both; the Quality Marks and certification of exemption from OISC. We aim to achieve Investor in People and Matrix. Also in the near future subject to funding, clients and members will be updated with news of African Portuguese speaking countries as well as law and legislation in the UK through newsletters. Finally, social activities will be increased in order to combat isolation in the community.
Our Values
The services we provide are based on values that we regard as fundamental. There are:
Equality
Confidentiality
Free service to all
Empathy and non-judgmental approach with clients
User involvement in planning our services
Open complaints process.
Our Strengths
Established reputation for providing free, impartial, independent and good quality advice. Affiliated to Advice UK. CPGA and JCWI Evelyn Oldfield Unit, ILPA and NCVO
Good networking links with Local Authorities, refugee Community Organizations and we maintain a high local profile within the Boroughs we operate in Greater London.
Dedicated and experience volunteers
Good language ability within staff there is a multilingual volunteer team.
Compassion and understanding of refugee issues.
Our Weakness
Our office space has gone smaller and smaller and we are expanding and we need to secure a bigger office space where we can accommodate more staff and volunteers and client’s waiting room.
Our opportunities
At the moment, we are in BAN partnership. We submitted partnership application through BAN to London councils commissioning. We are considering reaplying to ESmee Fairbairn Foundation so that we can add another adviser to our centre. With help from Evelyn Oldfield Unit we are exploring the possibility of other funders.
WLAC provide the following services: - free, confidential and impartial advice
- interpreting service
- PALOP news
- accompanying clients to welfare offices, doctors, solicitors, schools and home office
- visiting clients in detention centre
- referring clients to other agencies
- Provides information on :
immigration
housing
education
health
welfare benefits
employment opportunities
new UK legislation
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One of the aim of the WLAC is to relief poverty, stress and provide free, confidential and impartial advice, information, assistance, representation, counseling. translation and interpreting services on matters such as; immigration, money debts, welfare benefits, health, housing, social services, education, training and employment. Therefore we are here to help and support this vulnerable and disadvantage group. Our charity activities continue to concentrate on the above named topics. Due to language barrier. lack of knowledge of law and legislation , our clients have difficulties in accessing the mainstream services. They also suffer from stress, isolation and mental problems all these caused by the past experience in the country of origin.  WLAC continue to address social exclusion of its services users in different ways for instance by delivering a sound quality advice, helping clients access the mainstream services and by organizing social and cultural activities. Despite their other commitment ( professional and family), our volunteers have been working hard as usual. They are committed to helping the community to settle/adapt and integrate into the British society. What is more, volunteers are always willing to help and make sacrifices. They accompany clients to housing services. DHSS Home Office, Solicitors firms, etc. They visit clients at their homes specially those who cannot reach the office for different reasons. Recently, the WLAC has set up a women’s group in order to help single mothers, elderly and assistance and support on all matters regarding women. WLAC has successfully registered with the Offices of the Immigration Services commission. The centre now holds the certificate of exemption. It also holds Quality Mark at general help with casework. |
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The AAIC staff Development and training Policy states that the AAIC recognizes that its staff, with their commitment, skills and abilities are most valuable resource of the organization. As such the AAIC is anxious to help staff develop. The AAIC staff development and training policy is an agreed framework providing personal, job and organization development for each member of staff. It is the responsibility of the Management Committee to ensure that all staff in the organization receives adequate and appropriate managerial supervision.
During the year 2001, the AAIC successfully attended asylum level 2 training run jointly  by OISC and FIAC as part of meeting the OISC requirements. This mean that from now on, the centre not only will be able to provide immigration advice freely allowed to fill in and submit SEF to the Home Office on behalf of the client. This is a remarkable achievement for the centre and great help for our service users. It will save them from going to unscrupulous solicitors who take advantage of their vulnerability
The AAIC also attended training in monitoring and evaluation for refugee community organizations run by Charities evaluation services. This was a very useful highly recommended to anyone. It will help us prepare future business plan, write annual report and fill in funding application forms. A media training run by Refuge Council Community development team was also interesting. We learned new skills for instance how to talk to the media, how to contact your local MP, how to conduct an interview and how to write a newsletter.
Right now, thanks to award for all is running a mental health-counseling course for volunteer befrienders in support victims of domestic violence within the community. The other training planned for the future are; learning how to advice, reception skills, learning how to represent (all those courses will be run by external agencies) The center is considering running it training course for the volunteers before the end of the year 2002.
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Para contactar a sua familia (PORTUGUESE) |
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Se desejar obter mais informações sobre a forma como a CRUZ Vermelha Inglsa pode ajudar, contacte por favor: LONDON BRANCH 0207 730 6179 ou telefone para 0207 235 5454
email:
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ou consulte www.redcross.org.uk |
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